You may be eligible for a concession on your water account if you are the primary account holder and hold a valid concession card.
An application must be made directly to the NSW Department of Planning, Industry & Environment.
You can also obtain hard copies of the application forms by contacting the Department using the email address or phone number provided below.
Phone: 1800 953 119
Post: NSW Private Water Scheme Pensioner Rebates, PO Box 435, Parramatta, NSW 2124
Applications can be submitted by email or post to the above addresses. Customers need to provide a valid water bill with their application.
Find out more: NSW Private Water Scheme Pensioner Rebates
Find out more: Frequently Asked Questions