If you have received your bill and have some questions, the following checks may assist further in understanding your energy usage.
If you have received a bill reflecting an Estimated Read or Consumption, this is most likely due to:
- The inability to read your meter
- Your meter is blank and therefore not producing any reads
- Your meter appears to be broken
Estimated bills will reflect the usage or read is not an actual read taken. You’ll see either an (A) or (E) after the meter reading numbers, A = actual and E = estimated.
Bill increases often come with lifestyle or season changes. Cool winters & hot summers can be contributing factors to a high bill.
Corresponding appliances used to adapt to various seasons can contribute to higher electricity usage such as:
- Air Conditioner – Each degree set over 24 degrees will use 10% more energy
- Faulty Appliance
The more appliances you have and use, the higher your energy bills will be.
Contributing factors to higher water or hot water usage
- Keep showers to 4-5 minutes. Hot water accounts for around 21% of home energy usage
- A leaking toilet, or a toilet that continues to run after being flushed
- Irrigation systems set on automatic timers
- Filling or topping up a swimming pool
- Inefficient water fixtures and showerheads
- Faulty Hot Water Heater
If you need help in paying your bill, please contact our office to discuss a range of flexible payment options such as a payment plan or extension. The information contained within this checklist is a guide only and individual circumstances may vary.