Direct debit provides the convenience of automatically having your bill paid via your bank account or a credit card on its due date.
You will continue to receive bills, so you can keep track of your consumption. The amount due will be paid on the due date of each bill, or the installment date, automatically from your nominated account or credit card.
To set up a direct debit from a bank account please complete the online Direct Debit Request Form. Alternatively, you can call us on 1300 806 806 to set up a direct debit over the phone.
To set up a direct debit from a credit or debit card, please call us on 1300 806 806 to set it up over the phone.
Altogether only accepts direct debits from Australian bank accounts or from the following credit or debit cards:
Visa & Mastercard