The NSW Government offers several rebates to help customers pay their bills. Eligible customers can apply for a combination of rebates directly with the NSW Government.
In NSW, Altogether is deemed to be on-selling electricity (despite being an authorised retailer).
Types of rebates offered in NSW:
- Low Income Household Rebate
- Family Energy Rebate
- Life Support Rebate
- Medical Energy Rebate
- Senior Energy Rebate
- National Energy Bill Relief (2023-24 financial year)
NSW embedded network customer applications for the 2024-25 Bill Relief program are now available on the Service NSW website.
- Household customers can apply here: https://www.service.nsw.gov.au/transaction/household-national-energy-bill-relief
- Small business customers can apply here: https://www.service.nsw.gov.au/transaction/small-business-national-energy-bill-relief-payment