If you require an isolation to work near, connect to, or modify Altogether's live electricity network and/or assets, or if you're planning to connect a newly constructed development stage or lot to an existing live network, you must notify and seek approval from Altogether.
To apply for a network outage, please complete this form: Network outage request (power outage)
Please note, Altogether requires at least 15 business days notice.
- assess the application and respond within three business days
- if successful, provide a pre-approval to proceed
- provide a final approval within five business days of pre-approval.
To ensure the safety of our people, contractors, and customers, approval must be provided by Altogether for de-energisation to occur.